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Copyright 2004 by Suzy Wurtz

    Collecting things is a common pastime. Some people collect antiques; some collect beer cans; others collect objects based on a theme, like cows, motorcycles, trucks, or clowns.  Looking around my house, you would find collections of salt and peppershakers, dust, recipes, beanie babies, dust, photographs, watermelon objects, and vast collections of magazines that we don’t have time to read.
    I have also been collecting emails in electronic folders for future use.  One such email in my collection is an article from the New York Times on February 27, 2002.  It was about people who collect things from restaurants.  Things they don’t own.  Actually, it was about people who steal things. Times reporter Donna Paul chronicled the trend in upscale restaurants of patrons who take “souvenirs” of fine china, silverware, glassware, artwork, candles, statues, and amazingly, even large light fixtures. I saved the article because it amused and amazed me, but also because it made me think of one’s personal “theft tolerance.”
    I’d not take silverware from a restaurant, but I have helped myself to extra wrapped plasticware to carry in my purse when at fast food restaurants.  The difference to me is in the value of the item, of course.  But when I thought about it, value aside, what was the difference?  Don’t worry, I won’t lose any sleep over the plastic spoon, but it brought up today’s question: “Where do you draw the line?”
    The restaurant industry is not alone.  I’ve worked in offices of varying sizes since I was in college.  Office supplies fly out the door at an alarming rate. In my experience, the bigger the organization, the bigger the loss suffered.  I’ve walked out of an office with more than one pen in my hand, I know. But I have also seen people take home bags of paper clips, Post-It notes, pens, note-pads, pencils, and markers, as though the loot was the Holy Grail.  Why do they do it?  For the worst reasons of all: 1) because they can, 2) because no one is looking, 3) because they feel “entitled” to a perk, and/or 4) because the loss is a normal “cost of doing business.”
    Most of us wouldn’t consider it stealing to take an unused complimentary shampoo from a hotel, but we wouldn’t take the light bulbs, toilet paper, Kleenex, ashtrays, television, or coffeepot.  Note: I believe the Gideon bibles are available for the taking, however. And if you need to take the light bulbs, perhaps you could use the bible, too.
    Don’t forget cable TV. If you owned the correct hardware and lived in an apartment building, it didn’t used to be that hard to hook yourself up.  Not to mention a cable guy I once knew who connected people on a “cash basis,” not telling his company that the customer was using the service.  It all goes out over the same cable wire –does it make a big difference if one more person gets HBO for free?  And, is that freebie less serious or more serious than taking a fork from a restaurant?
    At our house, the worst thieves are people and things who steal our time, like poor communicators, telemarketers, unclear instructions, bad handwriting, and public radio membership drives.  They could have my entire drawer full of silverware if they would give me back my time.
    “What are you writing about?” Asked my teenage daughter from the hall.
     “About people who take silverware and glassware from restaurants,” I replied.
    She poked her head in the door and met my eye with a surprised look.  “People really DO that?” she asked with a grimace.
    I nodded.  But as she left the room, I stopped to smile, pleased that we’ve raised a young person who found that sort of theft outrageous.   So however my time may have been stolen over the years, some of my time was apparently well spent.
    I’m sure there’s still a plastic spoon at the bottom of my purse.  But you can be sure that I’ll be buying my own box of 50 plastic spoons on my next shopping trip. 
    Because someone in my household is learning about “collecting” from my example.

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© 2003 Suzy Wurtz
Suzy Wurtz Consulting, Inc.
suzy.wurtz.info@gmail.com